Safety
When the First and Last Miles are the Most Important
Safety is a high priority at Mass Coastal Railroad, as Railroad operations necessitate a high level of safety.
We have numerous programs in place to keep our employees and the public safe.
Here are just some of our programs, in accordance with Federal and State laws.
To report a railroad emergency, call 1-888-783-4316 to contact our dispatch center. This emergency line is monitored 24/7, 365 days a year. For other contacts, see our contacts page.
For flagging requests for contractor work, please contact flaggingrequest@masscoastal.com. All contractors working on Mass Coastal properties must obtain current Mass Coastal RWP (Roadway Protective Training) training. To arrange training or for other RWP questions, contact rwpmcrr@masscoastal.com.
Customer Service
Phone:
508-291-2116 (Option 3)
Email:
customerservice@masscoastal.com
Railroad Emergencies
Safety & Flagging
Phone:
508-291-2116 Ext. 101
Example Mass Coastal Railroad Trespassing Report
ENS Signs (Emergency Notification Systems)
- Mass Coastal Railroad has a blue ENS sign located at every grade crossing across our network. The purpose of the ENS sign is to provide the public with critical information at every highway-rail grade crossing. The information contained on the ENS sign enables the public to reach the railroad responsible for the crossing and to identify the specific crossing in the event of an emergency. The phone number on our ENS signs is an emergency number, which goes directly to our dispatch center, and is monitored 24/7, 365 days a year
- US FRA 49 CFR Part 234-E
Railroad Trespassing Signs
- Across both our operating and custodial tracks, no trespassing signs are clearly posted. These signs inform the public that trespassing onto the railroad right of way (ROW) is both illegal and dangerous. These signs are clearly posted, and indicate that trespassing onto the tracks can result in serious injury and is prohibited by State and Federal law, and can result in fines or arrest.
- MGL P1 TXXII C160 SECTION 218
Highway Grade Crossings
- Mass Coastal Railroad services and operates over 160 Highway Grade Crossings across the Commonwealth of Massachusetts. The vast majority of which are ACTIVE crossings (w/ Lights and Gates) but extreme caution should be used at ALL grade crossings. Drivers should reduce speed, never stop on the tracks, and Look, Listen, and Live.
- MGL P1 TXIV C90 SECTION 15
US Annual Rail Fatalities
Rail fatalities are an avoidable and unfortunate occurrence, and through our numerous safety programs,
we hope to ensure safety on our railroad.
This graph by Kurt Topel, of the Chicagoland Rail Safety Team shows the breakdown of national rail fatalities by category.
Mass Coastal Safety Press Releases
Operation LifeSaver
Together, we can save lives at railroad crossings and on train tracks.
Operation LifeSaver
Together, we can save lives at railroad crossings and on train tracks.
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