Service you can Count On from People you can Trust
To speak with a Mass Coastal business agent regarding Business Development, Industrial Development, or shipping questions related to freight railcar traffic, contact our customer service department at 508-291-2116 (Option 3) or customerservice@masscoastal.com.
To report a railroad emergency, call 1-888-783-4316 to contact our dispatch center. This emergency line is monitored 24/7, 365 days a year.